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Privacy Policy Statement for Zenlo Lending

At Zenlo Lending, we take your privacy and the security of your personal information seriously. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using our website or services, you agree to the terms and practices described herein.

Information Collection and Use:
We collect information necessary to provide you with our mortgage services. This may include your name, contact information, financial details, employment history, and other relevant data required for loan processing and compliance with regulatory requirements. We use this information solely for the purpose of evaluating and processing your mortgage application and communicating with you regarding our services. We collect your phone number and consent status to provide you with SMS services. This information is used solely for the purpose of delivering text messages related to the campaign you have opted into.

Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our systems are designed to safeguard your data and maintain its confidentiality. However, please understand that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to ensure its security.

Information Sharing:
We may share your personal information with third parties as necessary to fulfill our services and to comply with legal obligations. These parties include lenders, underwriters, credit bureaus, and other service providers involved in the mortgage process. We do not sell, rent, or lease your personal information to any external parties for marketing purposes.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us remember your preferences and optimize site performance. You may choose to disable cookies through your browser settings, but doing so may limit certain functionalities on our website.

External Links:
Our website may contain links to external sites not controlled by Zenlo Lending. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies when visiting such sites.

Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take appropriate action to delete the data.

Updates to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised date will be indicated at the top of this page.

You have the right to access, correct, or delete your personal information. You can opt-out of receiving messages at any time by replying STOP.

 

Terms and Conditions for Text and Voice Campaigns

Message Frequency:
Message frequency may vary. You will receive up to two message per day.

Cost Disclosure:
Standard message and data rates may apply. Please check with your mobile provider for details.

Opt-Out Instructions
You can opt-out of receiving messages at any time by replying to STOP. For help, reply HELP.

Legal Disclaimers
By participating, you agree to our terms and conditions and privacy policy. We reserve the right to modify these terms and conditions at any time.

Links:
For more information, please visit our Privacy Policy and Terms and Conditions.

If you have any questions or concerns regarding our Privacy Policy, Terms and Conditions,  your privacy, or the treatment of your personal information, please contact us at privacy@zenlolending.com, or call us at 801-770-6841. Your trust is of utmost importance to us, and we are committed to ensuring the security and confidentiality of your information. Thank you for choosing Zenlo Lending as your mortgage partner.

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